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Operate more efficiently, reduce complexity, improve EBIDTA, and much more with the purpose-built platform for MSPs.

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Ensure security and business continuity, 24/7

Protect and defend what matters most to your clients and stakeholders with ConnectWise's best-in-class cybersecurity and BCDR solutions.

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Integrate and automate to unlock cost savings

Leverage generative AI and RPA workflows to simplify and streamline the most time-consuming parts of IT.

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Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

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Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

ConnectWise

ConnectWise SIEM

Advanced attack detection and forensic analysis for MSPs

Designed for MSPs, our multi-tenant SIEM enhances client security by streamlining log and event data to scale attack detection and response.

1.3 Million

Events reviewed per second

100,000+

SMBs actively protected

6 million

Attacks prevented in 2024

Benefits

See how SIEM can help your business

Combine robust threat intelligence, automated compliance and seamless integrations to improve visibility, detection speed, and accuracy with fewer false positives. 

Tap into MSP-specific threat insights

Minimize SIEM configuration overhead with pre-built and regularly updated libraries from the ConnectWise Research Unit™ (CRU).

Enhance attack surface coverage

The network is a crucial point of the defense in-depth approach. ConnectWise SIEM includes a network-based intrusion detection system (NIDS).

Detect and remediate quickly 

The trifecta of the ConnectWise CRU, content team, and security operations analysts provide industry-leading detections for the ConnectWise SIEM. 

Prove time-to-value for your clients

ConnectWise SIEM offers a Hero Dashboard for detailed insights on SIEM activities, ideal for QBRs, executive reports, and client engagement.

What attracted us to ConnectWise SIEM was the single pane of glass. You get all the information from all your applications in one place where you can leverage a SOC to analyze it for you. That meant that things would get escalated to us that really needed to be. If I was looking at all these logs and alerts, my eyes would glaze over.

We packaged the SIEM tool into an advanced security suite, which includes dual MFA, password management vaults, BitLocker, security awareness and phishing training, and vulnerability management. This has absolutely added additional revenue.

FEATURES

ConnectWise SIEM makes it easier

DATA COLLECTION AND ANALYSIS

Comprehensive visibility into client environments

Intuitive analytics, improved data collection, and a streamlined incident response workflow help you:

  • Do more to mitigate attacks and meet compliance requirements
  • Save time on investigations and triage
  • Collect data via agents on end user devices, servers, network equipment, firewalls, and antivirus 

PERFORMANCE FLEXIBILITY

Build for today, scale for tomorrow

Don’t settle for an entry-level solution that doesn't scale for the future. With ConnectWise SIEM, you can:

  • Achieve high performance at lower operating costs, now and in the future
  • Tailor data storage and retention to your needs
  • Stay current with the evolving technology landscape and reduce the total cost of ownership 

CONNECTWISE CO-MANAGED SIEM

Extend your team as needed 

Focus your team on revenue generation while the ConnectWise SOC delivers:

  • 24/7 threat monitoring, detection, and alerting
  • MSP-specific threat intelligence enhanced with CRU research and reporting
  • Extra safeguards and peace of mind for you and your clients 

Integrations

Seamlessly integrate with industry-leading RMM and PSA tools for optimal service delivery, agent management, invoicing, and ticketing consolidation to drive return on investment and cross-departmental efficiencies.

FAQs & Resources

Learn more about SIEM solutions

Frequently Asked Questions (FAQs)

What is SIEM?

SIEM stands for Security Information and Event Management. It is a cybersecurity technology that combines security information management (SIM) and security event management (SEM) to provide real-time monitoring, threat detection, and incident response capabilities.

What is a SIEM tool?

A SIEM tool is a software solution that collects and analyzes security event logs and data from various sources within an organization's IT infrastructure. It helps in identifying potential security incidents, correlating events, and providing actionable insights to security teams.

How to pronounce SIEM?

SIEM is pronounced as "sim."

How to select the best SIEM provider for your needs?

When selecting a SIEM provider, consider factors such as their experience in the industry, the scalability of their solution, and their ability to integrate with your existing security infrastructure. Evaluate the features and capabilities of their SIEM tool, including log collection, event correlation, threat intelligence integration, and reporting. Additionally, consider their support services, pricing model, and the level of customization they offer to meet your specific needs.

Is SIEM a firewall?

No, SIEM is not a firewall. While both SIEM and firewalls are important components of a comprehensive cybersecurity strategy, they serve different purposes. A firewall is a network security device that monitors and controls incoming and outgoing network traffic based on predetermined security rules. On the other hand, SIEM is a technology that collects and analyzes security event logs and data from various sources to detect and respond to security incidents.

What are the key features of a SIEM tool?

Key features of a SIEM tool include log collection and aggregation, event correlation and analysis, real-time monitoring, threat detection and alerting, incident response workflows, compliance reporting, and integration with other security tools and technologies.

How does SIEM work?

SIEM works by collecting and aggregating security event logs and data from various sources, such as network devices, servers, endpoints, and applications. It then applies correlation rules and algorithms to identify patterns and anomalies that may indicate security incidents. SIEM tools provide real-time monitoring, alerting, and reporting capabilities to help security teams detect and respond to threats effectively.

How do security professionals interact with SIEM tools?

Security professionals interact with SIEM tools through a user interface or dashboard provided by the SIEM solution. They use this interface to configure and manage the SIEM system, define correlation rules, monitor security events and alerts, investigate incidents, and generate reports. The SIEM tool provides visualizations, search capabilities, and other tools to facilitate efficient analysis and response to security events.

SOAR vs SIEM?

SOAR (security orchestration, automation, and response) and SIEM are complementary technologies that serve different purposes. SIEM focuses on log collection, event correlation, and real-time monitoring for threat detection and response. SOAR, on the other hand, automates and orchestrates security processes and workflows, enabling faster and more efficient incident response. While SIEM provides the foundation for threat detection, SOAR enhances the incident response capabilities by automating repetitive tasks, integrating with various security tools, and facilitating collaboration among security teams.

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